A recent key achievement has been completing the Diversity, Wellbeing and Progression Database. I’ve been supporting a team of three students from Manchester University to design the database for their final year project. It’s been a huge learning curve for me and I think the students have gained a huge amount from it too. The database will monitor equal opportunities and diversity of volunteers and will also monitor their wellbeing and progression. This will give me rich information with which to constantly improve our service to volunteers, and to feed into bids in the future.